We’re here to help with your home warranty HVAC claim

If your home warranty provider assigned Tip Top Air, you’re in the right place. We’ll guide you through next steps, scheduling, and updates.

Let’s get your home comfort back on track!
Check Claim Status

Comfort is our craft—done right, start to finish

Diagnosis

We diagnose the issue and explain what we find in plain language.

Status updates

We keep you updated when approvals or parts are needed.

Repairs

We complete repairs that are authorized by your warranty plan.

Comfort is our craft—done right, start to finish

Diagnosis

We diagnose the issue and explain what we find in plain language.

Status updates

We keep you updated when approvals or parts are needed.

Repairs

We complete repairs that are authorized by your warranty plan.

We work with top HVAC brands

Your HVAC Warranty Claim — Made Simple

Your warranty plan is unique. We guide you step-by-step so you always know what’s happening and what comes next.

Your HVAC Warranty Claim — Made Simple

Your warranty plan is unique. We guide you step-by-step so you always know what’s happening and what comes next.

01.
Claim initiated

Your warranty provider opens the claim and selects us as your service contractor.

02.
Scheduling

We personally reach out to confirm a time that works for you — no guesswork, no runaround.

03.
Diagnosis

Our experienced technician carefully evaluates your system, pinpoints the issue, and explains everything in plain language.

04.
Approval (when required)

If your warranty company requires repair approval, we coordinate directly with them to keep things moving.

05.
Repair or replacement work

Whenever possible, we complete the repair on the spot. If special parts are needed, we return quickly to finish the job right.

06.
Wrap-up and next steps

Once complete, we review everything with you and offer helpful recommendations to keep your system reliable for years to come.

Who does what in your warranty claim?

Here’s a simple breakdown of what your warranty company handles — and what our team takes care of for you.

Your warranty
provider handles:
  • Coverage decisions
  • Approvals
  • Non-coverage costs
  • Plan terms
Tip Top Air handles:
  • Scheduling
  • Service Call Fees
  • Diagnostics
  • Parts ordering
  • Repair work
  • Service communication

From Start to Finish

Home warranty service can feel unclear. Here are the typical steps, that you can expect from Tip Top Air, and where your warranty provider is involved.

Your warranty provider opens the claim and selects us as your service contractor.

We personally reach out to confirm a time that works for you — no guesswork, no runaround.

Our experienced technician carefully evaluates your system, pinpoints the issue, and explains everything in plain language.

If your warranty company requires repair approval, we coordinate directly with them to keep things moving.

Whenever possible, we complete the repair on the spot. If special parts are needed, we return quickly to finish the job right.

Once complete, we review everything with you and offer helpful recommendations to keep your system reliable for years to come.

Our experience runs deep.

Here are just some of the things people love about Tip Top Air.

Our experience runs deep.

Here are just some of the things people love about Tip Top Air.

Frequently
Asked
Questions

Reversible air conditioners that can cool your home in the summer, and heat your home in the winter - all from the same device. They work with and without central air ducts.

Reversible air conditioners that can cool your home in the summer, and heat your home in the winter - all from the same device. They work with and without central air ducts.

Reversible air conditioners that can cool your home in the summer, and heat your home in the winter - all from the same device. They work with and without central air ducts.

Reversible air conditioners that can cool your home in the summer, and heat your home in the winter - all from the same device. They work with and without central air ducts.

Have more questions?
Check out our Frequently Asked Questions section.

Need support?

We’re standing by to assist you!
Contact support or check your warranty status claim online.